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3315584 - HANA Alert Emails Are Not Sent To Configured Email Addresses.

Symptom

You have followed SAP note 2326040 - E-mail Notification Alerts for HANA - How To, as well as SAP document Set Up Email Notification Defaults

However, the email recipients failed to receive email notifications when there is a new HANA alert.

Indexserver trace shows below error:

SMTP protocol error, expected 250, got 451: 4.3.0 Multiple destination domains per transaction is unsupported

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

destination domain, email, alert, SMTP, expected 250, 451: 4.3.0 , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem

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