Symptom
We are trying to complete the message task as the manager of the onboardee. When we click the tile task on homepage and navigate to onboarding task page, an error message pop up as below:
"Entity ONB2MessageActivity with give key 'undefined' is not found."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Access instance;
- Proxy as the person assigned in tasks;
- Click in tile Manage activity;
- The error appears: "Entity ONB2MessageActivity with give key 'undefined' is not found."
Cause
Permission Issue
Resolution
Please validate all the basic permissions for the Hiring Manager Permission role as mentioned below,
Permissions for the Onboarding Dashboard (New)
Now you can re-test the Behavior, This should works fine as Expected.
Keywords
OBX, onboarding, permission, role, target population, usefulcontact, ONB2, wheretogo, Entity ONB2MessageActivity with give key 'undefined' is not found , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem