Symptom
You would like to know if the "Add Predecessor" option would be available for Sales Quotes within Sales Documents facet.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Navigate to Sales Quotes view.
- Open an existing Sales Quote.
- Go to Sales Documents facet.
- Go to Sales Quotes section.
- Click "More".
- There is only "Add Successor" option available.
Cause
Only adding successor quotes is possible in Sales Quotes TI. That means you can create a new follow-up Sales Quote for a Quote, but you can't add an existing follow-up Sales Quote.
In Sales Quotes, there's a solution by being able to specify the Predecessor-Opportunity in the Header Overview section. The field (which is changeable) has to be enabled by adaptation.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer:
Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
Keywords
Predecessor , Add , Follow-up , Quote , Available , tab , document , KBA , LOD-CRM-OPP , Opportunity Management , How To