Symptom
You would like to know if the "Add Predecessor" option would be available for Sales Quotes within Sales Documents facet.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Navigate to Sales Quotes view.
- Open an existing Sales Quote.
- Go to Sales Documents facet.
- Go to Sales Quotes section.
- Click "More".
- There is only "Add Successor" option available.
Cause
Only adding successor quotes is possible in Sales Quotes TI. That means you can create a new follow-up Sales Quote for a Quote, but you can't add an existing follow-up Sales Quote.
In Sales Quotes, there's a solution by being able to specify the Predecessor-Opportunity in the Header Overview section. The field (which is changeable) has to be enabled by adaptation.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
Predecessor , Add , Follow-up , Quote , Available , tab , document , KBA , LOD-CRM-OPP , Opportunity Management , How To