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3315867 - Signal 11 at address des__uninstall_or_swap, crashing server - SAP ASE

Symptom

  • ASE server hits signal 11 at des__uninstall_or_swap
  • Which takes ASE down due to spinlock rdesmgr_spin being held
  • Error log entries include:

    Current process (0x2211091a) infected with signal 11 (SIGSEGV)
    Address 0x0x0000000001e3ad88 (des__uninstall_or_swap+0xf8) ,....

    Spinlock Resource->rdesmgr_spin at address 0x00007ee59591aa80 owned by 571541786

  • With a stack trace showing functions

    des__uninstall_or_swap
    des__clean
    des_objdrop
    des__recreate
    des_do_get

  • A full message sequence is attached : Full_sequence_des__uninstall_or_swap_signal11.txt


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 SP12
    • Other versions may be affected

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Known Error

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