Symptom
Getting error when trying to edit URL on Configure Custom Navigation: There was an error processing your request. Please contact Product Support. Error Code: 0.e16d655f.1677074695.a719487
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Access the system
- Go to Configure Custom Navigation
- Try to edit the URL from Employee Dossier
- Error is thrown: There was an error processing your request. Please contact Product Support. Error Code: 0.e16d655f.1677074695.a719487
Cause
For the field URL in Custom Navigation, javascript is no longer allowed due to security reason.
Resolution
- Remove the javascript URL from Custom Navigation
- Save
- Change other navigations in case needed.
See Also
Custom Navigation Configuration Options
2163294 - Add URL Parameters to Custom Navigation Links
2373626 - Enable Configure Custom Navigation and grant permission
2195722 - Adding Custom Navigation Actions
Keywords
custom navigation, URL error, javascript, 0.e16d655f.1677074695.a719487, custom navigation URL, INC4336782, custom navigation error , KBA , LOD-SF-PLT-NAV , Custom Navigation , Problem