SAP Knowledge Base Article - Public

3315941 - C4C-CPQ integration not supported for mobile web and mobile application

Symptom

C4C - CPQ integration doesn't work for mobile application and in mobile web browser.

Environment

SAP SALES CLOUD CPQ integrated with Cloud for Customer

Reproducing the Issue

  1. Open C4C mobile app or in mobile web browser;
  2. in a Sales Quote, try to open CPQ Quote;
  3. SSO will redirect to login page.

Resolution

The integration of SAP CPQ with SAP Cloud for Customer isn't supported on the SAP Cloud for Customer mobile application and mobile web browser.

See Also

SAP CPQ Limitations and Known Issues - https://help.sap.com/docs/SAP_CPQ/f21989f09f494ce1a537942ae2523dc6/e6c842b6d8294bed986c454074deae5d.html?version=latest 

Keywords

CPQ, C4C, Integration, Cloud for Customer, mobile, web, application , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023 ; SAP Cloud for Customer core applications 2302