Symptom
C4C - CPQ integration doesn't work for mobile application and in mobile web browser.
Environment
SAP SALES CLOUD CPQ integrated with Cloud for Customer
Reproducing the Issue
- Open C4C mobile app or in mobile web browser;
- in a Sales Quote, try to open CPQ Quote;
- SSO will redirect to login page.
Resolution
The integration of SAP CPQ with SAP Cloud for Customer isn't supported on the SAP Cloud for Customer mobile application and mobile web browser.
See Also
SAP CPQ Limitations and Known Issues - https://help.sap.com/docs/SAP_CPQ/f21989f09f494ce1a537942ae2523dc6/e6c842b6d8294bed986c454074deae5d.html?version=latest
Keywords
CPQ, C4C, Integration, Cloud for Customer, mobile, web, application , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2023 ; SAP Cloud for Customer core applications 2302