You want to monitor the IDoc channel in the Interface Monitoring and have configured it as Expert Portal IDoc Channel (sap.com). However, the IDoc metrics are grey in the Interface and Connections Monitoring in SAP Solution Manager 7.2.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- Solution Manager 7.2
- IDocs (Intermediate Documents)
SAP Solution Manager 7.2
Interface Monitoring, IDOC, GREY, IDoc ICMON troubleshooting , KBA , SV-SMG-MON-IPO-IC , Interface Monitoring , How To
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