SAP Knowledge Base Article - Public

3316279 - Rehire with New Employment OverwriteS candidate details - Onboarding

Symptom

After rehire verification step, the candidate details (name, email) are updated with details from their previous terminated, employee record.

Environment

SAP SuccessFactors Onboarding.

Reproducing the Issue

  1. Initiate Onboarding for a previously terminated employee and this employee has new details (e.g. Name or email).
  2. On the second rehire check, after the Personal Data Collection step, the candidate is selected as a rehire-candidate.
  3. The details of the Onboarding candidate are updated with the details from their terminated employee record.

Cause

This is expected behaviour.

Resolution

  • On select Rehire on new employment , the Onboarding record will be updated with  the details (e.g, firstname, lastname and email) from the original terminated record.
  • Update the New Hire Data review or Personal data collection to update the candidate details.

Keywords

rehire, new, employment, overwrite, employee, details, maiden, name , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions