SAP Knowledge Base Article - Public

3316531 - Recommend People Task doesn't mark as completed - Onboarding 1.0


  • Manager added the recommended people in the Recommended People task, however, the task isn't marked as completed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Log in as the Manager
  2. Open the Hiring Manager Activities for a candidate
  3. Add a recommended person in the Recommended People task
  4. The task is not marked as completed.


System is working as designed.

  • The manager needs to add a reason why the person is being recommended to the new hire.


  1. The manager needs to add a message in each of the recommended person where it says 'Why is it important for [candidate name] to connect with [recommended person name]?


NHA, Manager Activities, Recommended People Task, OBD , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem


SAP SuccessFactors Onboarding 2211