3316578 - You cannot use Exclude conditions in Dynamic Target Groups

 You cannot use Exclude conditions in Dynamic Target Groups

SAP Cloud For Customer

1. Go to Sales Campaign Workcenter
2. Go to Target Group
3. Create a Target Group with Member Determination set as 'Yes'
4. Save and Open the Target Group
5. Go to 'Member determination' Facet
6. In the 'Condition for Accounts' Facet, add a condition for any column except for Marketing attribute with a 'NOT' operator symbol ('!'). Example: Set Column City in Condition for Accounts section as '!(ABC)' where 'ABC' is a name of the city in which the account is present
7. Save and activate the Target Group
8. Click on Refresh icon.
   
   Member determination is not happening as expected. You are expecting that the Accounts that do not belong to city 'ABC' to be determined as part of Target Group.

You cannot use Exclude conditions in Dynamic Target Groups. Dynamic Target condition supports only equal to conditions. Only Marketing attributes column supports Multiple Operators.

This is the current system behaviour.

Dynamic Target Groups, NOT, Operator, Symbol, Exclude, Marketing attributes, Condition for Accounts section, Facet , KBA , LOD-CRM-MKT-TG , Target Groups , How To