SAP Knowledge Base Article - Public

3316617 - In mobile navigation, when clicking in the arrows between the individual tabs, there is no action

Symptom

In mobile navigation, when clicking in the arrows between the individual tabs, there is no action

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. While navigating in the TI view you open and object.
  2. Notice that:
  • In Horizontal Mode: Open Ticket = Arrows to the right for navigation between the individual tabs performs no action (the arrow down is working correctly)
  • In Vertical Mode: Open Ticket = Arrows to the right for navigation between the individual tabs performs no action (the arrow down is working correctly)

Cause

This is expected behavior for devices, the arrow (left and right navigation) are only meant for indicating there are content to left and right.

Resolution

In order to navigate we have to swipe left or right instead of clicking the arrow in devices, click to navigate left and right would only work on desktop.

This is a base feature from UI5.

Keywords

Mobile, navigation, arrows, tabs, action, work, TI, freeze. , KBA , AP-RC-MOB-UIF , Responsive UI , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211