Symptom
I want to hide from operators (let's say Hiring Manager) some details (like cell phone or email) in the the Contact Information line at the top of job application. Is this possible?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- To hide application fields from operator, ensure the operator is not given any "read" or "write" permission to the field. "none" field permission is not being used in any recruiting templates.
- Check the Contact Info line of the application and the field is still visible.
Resolution
These fields in the Contact Information line at the top of the job application are hard-coded and cannot be hidden even after removing all the permissions of the recruiting operators.
The cell phone and contact email are still visible, while Cover Letter and Resume (texts) will still display but are no longer clickable.
Keywords
KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To