Outlook Server Side Integration add-in button missing outlook header
SAP Cloud For Customer
Reproducing the Issue
Open Outlook app or Outlook Web Access, add-in doesn't seem to be there after being installed.
A feature from Microsoft side is stopping the proper display of the add-in.
You have excluded the possible scenarios mentioned in the See Also session, and nothing have worked so far.
Please check the following steps:
- Click on file
- Office account
- Manage Settings
- Check the checkbox "Turn on optional connected experiences"
- Press Ok
- Close Outlook and open it up again to restart with the new settings
KBA 2951187 - Error "Exchange operation failed" occurs when trying to enable sync for a newly provisioned user
KBA 2543200 - Outlook Server-Side Integration: Client-Side Add-in Doesn't load in Outlook [Invisible Solution ] - Troubleshooting Steps
SSI; add-in; button; missing; outlook; header; disappeared; Server Side; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To