SAP Knowledge Base Article - Public

3316655 - Send back by approver icon not showing in EC drafts

Symptom

'Send back by approver' icon not showing in drafts under manage pending hire

Environment

SAP SuccessFactors HCM suite: Manage pending hire

Reproducing the Issue

  1. Go to Manage pending hire/ recruit > select drafts
  2. Continue hiring the candidate and submit hire workflow
  3. Approver sends back the workflow
  4. But there is no icon in the manage pending hire > drafts to denote the same
  5. The same icons works for onboarding and recruiting candidates when hire workflow is sent back

Cause

The send back by approver icon is only supported for Recruiting and Onboarding candidates and not applicable for direct EC drafts

Resolution

Feature not supported/designed to work with drafts created from EC directly

See Also

Keywords

Sent back by approver, Sent back by approver icon, manage pending hire, ECT-157215, ECT-140213 , KBA , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions