Symptom
'Send back by approver' icon not showing in drafts under manage pending hire
Environment
SAP SuccessFactors HCM suite: Manage pending hire
Reproducing the Issue
- Go to Manage pending hire/ recruit > select drafts
- Continue hiring the candidate and submit hire workflow
- Approver sends back the workflow
- But there is no icon in the manage pending hire > drafts to denote the same
- The same icons works for onboarding and recruiting candidates when hire workflow is sent back
Cause
The send back by approver icon is only supported for Recruiting and Onboarding candidates and not applicable for direct EC drafts
Resolution
Feature not supported/designed to work with drafts created from EC directly
See Also
- ECT-157215: What's New Viewer
- ECT-140213: What's New Viewer
Keywords
Sent back by approver, Sent back by approver icon, manage pending hire, ECT-157215, ECT-140213 , KBA , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , How To