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3316785 - SUM is stuck at PREP_INPUT/DBQUERY_PRE with error ORA-12154

Symptom

SUM is stuck at PREP_INPUT/DBQUERY_PRE with below error in log:

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EXECUTING E:\usr\sap\<SID>\SUM\abap\exe\brconnect.EXE -u -c -f dbstate -RDB
…

BR0301E SQL error -12154 at location db_connect-3, SQL statement:
'CONNECT SYSTEM/*******@<DBSID>'
ORA-12154: TNS:could not resolve the connect identifier specified
BR0310E Connect to database instance <DBSID> failed
BR1614 Oracle client environment: HOST=XXX, USER=XXXX, ORACLE_SID=XXX, ORACLE_HOME=E:\usr\sap\<SID>\SUM\abap\tmp

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Environment

Oracle database

Netweaver

Product

SAP NetWeaver all versions

Keywords

PREP_INPUT/DBQUERY_PRE, ORA-12154 , KBA , BC-DB-ORA , Oracle , Problem

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