Symptom
When doing Import in Job Information, a field that is not included in the import is getting deleted in Job Information.
The field is from a picklist where US English translation is not maintained.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central - Job Information
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SAP SuccessFactors Employee Central - Employee Data Imports
Reproducing the Issue
- Go to employee profile > Job Information and check the Record on Job History before import:
See the affected field which shows option ID instead of label. - Go to Picklist Center > observe that if the affected field - has no US Translation maintained. This will not appear in the dropdown list from the employee record. If the translation is added then it will show up.
- Go to import Employee Data : Entity : Job Information> Incremental Load (The field is not included in the import file)
- Import the file:
- Import with US English translation on the picklist:
Result: Field is not deleted and import is successful.
- Import without US English translation on the picklist:
Result: Field is deleted on user Job History record
Cause
- Picklist OptionId is displayed instead of the label in case the translation is deleted.
- We would expect that the default language label is displayed when the translation is missing.
- When doing an incremental job info import, the optionId is deleted in the new record (when the translation is missing).
- We would expect that a copy over takes place and the default language label is set.
Resolution
As a workaround, ensure that translations are maintained for the locale US English.
Keywords
Field, value, picklist, without translation, maintained, deleted, import, Job Information, Job History, option ID, label , KBA , LOD-SF-EC-EDP-JOB , Job Information Imports , LOD-SF-EC-JOB-UI , History UI & MSS UI , Problem
Product
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SAP Knowledge Base Article - Public