SAP Knowledge Base Article - Public

3316874 - Script performance doesn't show recent data

Symptom

On the Setup home page, script performance and error chart doesn't show recent data.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to Setup
  2. Script Performance is visible on the Setup Home Page.

Cause

Scheduled job / Hangfire service is paused.

Resolution

Please contact CPQ Support team so that we can engage our Ops team to restart the Hangfire service.

Keywords

Script, Performance, Error, Dashboard , Chart , Setup, CPQ, hangfire , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2023