You have a problem with an Ariba Adapter running in your Process Integration (PI) or Process Orchestration (PO) middleware.
You wish to open a support Case with SAP Product Support.
You would like to know what SAP support component to use.
ARIBA Adapter, ARIBA, Process Orchestration, Process Integration , KBA , BC-NWA-XPI , Process Integration (PI) Monitoring , How To
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