3317032 - Change Project Status Mismatch Between Production and Test Tenant

You merged a change project from Test tenant to Production tenant but the status of the change project in the production tenant is still remains in 'Started'. However the status is correctly set to 'Merged'in Test tenant

SAP Business ByDesign

SAP Cloud for Customer

1. Copy a Change Project from Production to Test tenant
2. Merge the Change Project from Test to Production tenant
3. Status of the change project in the test tenant is Merged

However the status of the change project in the production remains in Started

The background process to copy a change project from Production to Test was not completed.

In such situation, even though the project is available in the Test tenant the background process is yet to complete

When a change project is copied from Production to Test tenant, a mail is triggered to the respective user about the completion of the copy process.

You need to wait for the email and then trigger the merge from the test tenant

Note: You also need to verify the SPAM folder for the email

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