SAP Knowledge Base Article - Public

3317054 - Webex Meeting Center - VLS Implemenation


As of the 1H 2023 release, you are required to transition from Webex Meetings XML APIs to Webex REST APIs in order to continue using Webex Meeting Center as a VLS vendor. All new Webex Meeting Center sessions must be created using a new Webex Meeting Center configuration file in SAP SuccessFactors Learning.


SAP SuccessFactors Learning


NoteThere is a detailed implementation guide in PDF form attached to the bottom of this KBA, please review this guide in detail before and during implementation.

The below links are subject to change per Webex. You can engage with your account executives or CSMs to get implementation assistance from SAP Professional Services or Certified Partner. SAP Support cannot provide assistance in Webex settings/configurations outside the information provided in the SAP guide.

Webex has deprecated their XML-based API solution for Webex Meeting Center. For more information on this transition, please visit these Webex resources:

Important things to consider:

  • If you have time slots scheduled beyond October 31, 2023 that were setup using the Webex Meeting Center XML APIs, you must change the VLS server on those time slots to the newly created Webex Meeting Center configuration file (Learning Administration > Learning Activities > Classes > Agenda > Edit Time Slot > VLS Server). The Instructor records must be updated to utilize the new VLS server first.
  • If you are utilizing Webex Training Center, existing XML APIs will be continue to be used and there is no impact to you.
  • You must use Control Hub to complete administrator tasks for Webex Meeting Center and Training Center. Webex has deprecated Site Administration.

Use the VLS Guide for the steps required in Learning. There is further information in the attached guide in this knowledge base article, please make sure to use the 2H 2023 version if you are not a VSaaS (Validated) customer.


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SAP SuccessFactors Learning all versions


2H2023-VLS Configuration for Webex REST APIs.pdf
VSaaS - Virtual Learning Service Configuration for Webex Meeting Center.pdf