SAP Knowledge Base Article - Preview

3317148 - Subscribing to an application fails with error "Couldn't create the subscription to application"

Symptom

After deployed an application on a provider account and want to subscribe to it using a consumer account, the subscription fails with error.

Couldn't create the subscription to application '<Service_name>'. Please view details for more information. 

(500)

Further log shows following:

com.sap.core.commercial.service.registry.exception.SaaSApplicationNotFoundInXSUAA: 404 Response from XSUAA invalid: XsuaaSaasApplication(providerTenantId=XXXXXXXXXXXXXXXXXXXXXXXXXXXX, appId=null, xsappname=<example-name>, organizationGuid=null, spaceGuid=null, commercialAppName=XXXXXXXXXXXXXXXXXXXXXXXXXXXX, supportsPlanUpdates=false, supportsParametersUpdates=false, updateNotifications=false, isInactiveForSubscription=false, failSubscriptionOnAutomationFailure=false, messageOnAutomationFailure=null, allowDependencyOnlyForInitialContent=false, subscribeMainXsuaaInstance=null, appPlans=null, appUrlsDto=AppUrlsDto(getDependencies=https://<tenant-id>.cfapps.<region>.hana.ondemand.com/saas/dependencies, onSubscription=https://<tenant-id>.cfapps.<region>.hana.ondemand.com/saas/tenants/{tenantId}, onSubscriptionAsync=false, onUnSubscriptionAsync=false, onUpdateSubscriptionParametersAsync=false, callbackTimeoutMillis=0, runGetDependenciesOnAsyncCallback=false, onUpdateDependenciesAsync=false), metadata=null, relatedAppName=null, isInitialContent=false), AppDependencyDto [], url: https://api.authentication.<region>.hana.ondemand.com/sap/rest/authorization/v2/apps/?onlyForXsappname=<example-name>&onlyForSubaccountId=XXXXXXXXXXXXXXXXXXXXXXXXXXXX
at com.sap.core.commercial.service.registry.service.ApplicationService.setAppIdForSaasApplication(ApplicationService.java:84)
[...]


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Environment

SAP Business Technology Platform 

Product

SAP Business Technology Platform all versions

Keywords

Subscribing, to an application, fails, error, Couldn't create the subscription to application, SaaSApplicationNotFoundInXSUAA, 404 Response from XSUAA invalid: XsuaaSaasApplication, 404, 500, XSUAA invalid: XsuaaSaasApplication, setAppIdForSaasApplication, xsappname, config.json, xs-security.json, Register, Multitenant Application, SaaS Provisioning Service, , KBA , BC-NEO-CIS-OPS , Operation Requests related to CIS , Problem

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