Symptom
When uploading a Route Group or Visit Plan for Dynamic Visit Planning, the upload is completing with errors.
Environment
SAP Cloud for Customer
Cause
There are multiple potential causes for the issue - please check the format for the validity dates and the file name.
Resolution
The ValidFrom and ValidTo date should be in the format "YYYY-MM-DDT21:00:00Z" and "YYYY-MM-DDT21:00:00Z"
Visit date should be in the format DD/MM/YYYY
The file name should be in the format Route_Group_(anything) for Route Groups, and Route_Group_Account_Visit_Plans_(anything) for Account Visit Plan
Keywords
dynamic visit planning, route group, visit plan, route group upload , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , Problem