3317398 - Data upload for Dynamic Visit Planning is not working

When uploading a Route Group or Visit Plan for Dynamic Visit Planning, the upload is completing with errors.

SAP Cloud for Customer

There are multiple potential causes for the issue - please check the format for the validity dates and the file name.

The ValidFrom and ValidTo date should be in the format "YYYY-MM-DDT21:00:00Z" and "YYYY-MM-DDT21:00:00Z"

Visit date should be in the format DD/MM/YYYY

The file name should be in the format Route_Group_(anything) for Route Groups, and Route_Group_Account_Visit_Plans_(anything) for Account Visit Plan

 dynamic visit planning, route group, visit plan, route group upload , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , Problem