SAP Knowledge Base Article - Public

3317474 - Error: Head of Department is not a valid worker

Symptom

An error pops up when trying to change Head of Department in Manage Data<department, saying Head of Department is not a valid worker. However, this user is active in both EC and EP now.

Environment

 SAP SuccessFactors Employee Central

  • MDF Foundation Objects

Cause

The user's originalStartDate is later than the department new record's effective date.

originalStartDate field is used to store the date of the first hire in the organization, it is a system standard identifier that should not be used for custom purpose.  

Resolution

Please modify the originalStartDate to be the same as first Hire Date.

Keywords

user type, business unit, division, MDF, originalStartDate, standard identifier , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , How To

Product

SAP SuccessFactors HXM Core all versions