Symptom
Rules for Determination of Master Form Template does not work when using Plant as criteria on Billing Documents.
Environment
SAP S/4HANA Cloud All versions
Reproducing the Issue
1. Go to Manage your Solution/Central Business Configuration.
2. Select Business Application Area: Application Platform and Infrastructure and Sub Application Area: Output Management.
3. Go to Configuration Activity: Define Rules for Determination of Master Form Template (SSCUI 101184)
4. Define certain rule which use Plant as criteria for decision rule.
5. Go to Billing Document Output from a document which has the plant considered for your Master Form template determination.
6. Master Form template is not assigned accordingly.
Cause
The Configuration Activity Define Rules for Determination of Master Form Template is not taking into consideration for which Application the Master Form templates is defined. Therefore the value help for Organizational Unit Type contains three entries. But only one entry (VKORG Sales Organization) can be used for Billing Documents. Within one invoice we can combine items out of different plants. Thus, the Master form template cannot be determined depending on plant data.
Resolution
As previously explained, as Configuration Activity does not take into consideration which application Master Form template gets defined, even though value help offers three entries only Sales Organization might be used on Billing Documents. This is explained on SAP Help documentation of respective Configuration Activity("Depending on the application context, different organization types are available. For example, when the determination is triggered by a Finance application, the SALES_ORG organization type is ignored. "). You can check further details about it on See also section.
See Also
Keywords
Master, Form, Determination, Rules, for, Billing, Plant, VKORG, Unit type, PLANT; , KBA , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-GF-OC , Output Control Billing , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , How To