SAP Knowledge Base Article - Preview

3317610 - How To Associate Service Catalog to Case Type

Symptom

You would like to understand how to associate a specific service catalog to your case types.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Case, Cases, Case Type, Types, Type, Service, Service Catalog, Catalog, Categories, Map, Associate, Link, Add, SAP Service Cloud Version 2,  , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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