3317655 - S4CRM: DBSQL_STMNT_TOO_LARGE dump when processing clarification cases

Dumps are raised during processing of BPEM cases in the customer management.

1) In CL_EMMA_DBL46->READ_CASES_BY_MAINOBJ

Runtime Errors         DBSQL_STMNT_TOO_LARGE                                              
Except                     CX_SY_OPEN_SQL_DB                                                       
ABAP Program          CL_EMMA_DBL46=================CP 

Short Text                Der Open SQL command is too big.

Call stack

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

2) In CL_CRM_BPEM_IL_HANDLER->GET_CASES_FOR_BP for the RFC 'ISU_IL_MD_BP_OBJ_QUERY'   

Category                  External Error                                                      
Runtime Errors         CALL_FUNCTION_REMOTE_ERROR  

Short Text                Der Open SQL command is too big.                                                                          

• SAP S4CRM for the releases:
  • S/4HANA 1909 
  • S/4HANA 2020
  • S/4HANA 2021 and higher

Klärungsfälle, Interaction Center, CRM_ISU_BPEM_ENHSPOT, BPEM , KBA , CRM-S4-IU , S4CRM: Utilities Industry , Problem