SAP Knowledge Base Article - Preview

3317821 - Appointments do not sync for Owners from C4C to Outlook

Symptom


When an appointment is created where you are the 'Owner' and another user is the 'Organizer' in C4C, the appointment does not get synced to the owners Outlook calendar and only gets synced to the organizers Outlook calendar.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

SSI, Owner, Organizer, Sync, Outlook, Appointment , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

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