Symptom
You would like to create a workflow rule based on sales order approval process.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management - Workflow Rules
- Click New button
- Enter a Description and Business Object as Sales Order
- Click Add Group
- Under Field Approval Status is not there
Cause
In Sales Order there is no Approval Status field available.
Resolution
You can use Lifecycle Status instead of Approval Status to trigger workflow notification.
- Go to Application and User Management - Workflow Rules
- Click New button
- Enter a Description and Business Object as Sales Order
- Click Next
- Click Add Group
- Under Field select Lifecycle Status and click checkbox Value Before Object Change
- Maintain Compare Operator as Equal to and Value In Preparation
- Click Ok
- Click Add Group
- Under Field select Lifecycle Status
- Maintain Compare Operator as Equal to and Value Open
- Click Next and add the details as required
- Click Next and Activate.
In this case workflow notification will be triggered for the sales orders with status changed from In Preparation to Open.
Keywords
WorkFlow Rule not working; Notification; , KBA , AP-SLO , Sales Order Processing , Problem
Product
SAP Business ByDesign all versions