SAP Knowledge Base Article - Public

3318029 - Why when I upload an SVG file as a Custom Graphic in Editor can I not see it in the options list?

Symptom

Why when I upload an SVG file as a Custom Graphic in Editor can I not see it in the options list?

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open Explorer
  2. Click 'Setup' 
  3. Select 'Define notations & attributes'
  4. In the new dialog box, select the BPMN 2.0 notation.
  5. Select the IT System from elements column.
  6. Add a custom graphic.
  7. Upload the SVG file.
  8. See that no errors occur but the new file cannot be seen in options list.

Cause

The reason why the SVG cannot be seen is because it didn't actually upload. This is because it contains elements which are not allowed e.g. ("xmlns:x="&ns_extend;"" " xmlns:graph="&ns_graphs";").

Resolution

Remove these elements from the SVG file and you will be able to upload the SVG and see it in the options list without an issue.

See Also

For more information on Custom Graphics, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/custom-graphics.htm?

Keywords

process, manager, explorer, setup, custom, graphic, svg, file, cannot, see, upload, option, list , KBA , BPI-SIG-PM-SET-CUS , Custom Graphcs for SAP Signavio Process Manager , Known Error

Product

SAP Signavio Process Manager 3.0