SAP Knowledge Base Article - Public

3318144 - Outgoing Check is Displaying Wrong Default Language in the Preview Template

Symptom

You have an outgoing check that is defaulted to English language, but the preferred language is configured to French, in the supplier master data. Now, when you preview the check the file is displayed in English.

In this scenario, we will use English and French languages as an example, but the same can be applied to other languages as well.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Payment Management work center.
  2. Go to Payment Monitor view. 
  3. Select All Payments. 
  4. Search for Document ID DEF (DEF represents the document ID). 
  5. Click Edit button. 
  6. Click You Can Also button -> Edit Output Settings for Check. 
  7. Here we can see that the Language as default is English but you expect French. 

Cause

The system gives preference to house bank communication language (if it is defined) over supplier communication language.

Resolution

Here in this scenario house bank XYZ (XYZ represents the My Bank ID) has communication language as EN (English) hence the form is shown in English. To change this, please follow the steps below:

  1. Go to Liquidity Management work center. 
  2. Go to Master Data view -> My Banks subview. 
  3. Search for My Bank ID XYZ and click Edit button -> General.
  4. Go to Addresses Tab.
  5. Change the communication language from English to French.
  6. Save the changes.

Now preview the form and it should display in French language.

Keywords

Output Settings for Check; Language; Outgoing check , KBA , SRD-FIN-MOP , Payment Management , How To

Product

SAP Business ByDesign all versions