Symptom
Login via the Excel add-in is not possible, web authentication window shows the following message:
Compatibility problem. An incompatible piece of software attempted to load along with Microsoft Edge. This can be caused by malware, though it's usually caused by a program that is out-of-date. We recommend making sure you have the latest version of that program installed, and that your antimalware software is running and up-to-date.
Error code: STATUS_INVALID_IMAGE_HASH
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Environment
- SAP Integrated Business Planning (SCM-IBP)
- SAP IBP, Add-In for Microsoft Excel, version 2111 or newer
Product
Keywords
IBP, Excel, add-in, addin, add in, add-on, addon, add on, SCM-IBP-XLS-UI, logon, login, authentication, Edge, compatibility problem, antimalware, STATUS_INVALID_IMAGE_HASH , KBA , SCM-IBP-XLS-UI , SAP IBP, add-in for Microsoft Excel (User Interface) , Problem
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