SAP Knowledge Base Article - Public

3318449 - Form Templates Are Not Available for Supplier Credit Memo

Symptom

Form template for the supplier credit memo is not available for customization.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Search for the relevant Credit memo
  4. Choose Document ID
  5. You can see Print option but cannot see Quick Edit

Cause

There is no form template available for supplier invoice business document. Similarly the other invoice types like credit memo, customs invoice, Recurring invoice, Scanned invoice, Down payment request does not have the form template.

Resolution

As a work-around, when you select document ID hyperlink, you find that the Print button is enabled, now you can print the document.

System is working as designed.

Keywords

Form template; Credit memo form template; Supplier credit memo , KBA , form template , supplier credit memo , credit memo form template , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions