SAP Knowledge Base Article - Preview

3318829 - Information mismatch between SF and C4C, AskHR , ECSC

Symptom

Errors:

  1. "User does not exist" in system error when accessing AskHR
  2. Your User profile is not configured, contact your system administrator.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • Employee Central
      • Ask HR - Employee Central Service Center (ECSC)

Product

SAP SuccessFactors HXM Suite 2305

Keywords

information mismatch between SF and C4C, Your User profile is not configured, User does not exist, employees, AskHR, ECSC, Employee Central, Services Center, Employee Central Services Center, User, contact your system administrator, Employee Details, ASK HR, ECSC, Service Center, SF, C4C, Person ID, AskHR  , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Bug Filed

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