SAP Knowledge Base Article - Public

3319090 - [Candidate_ID] Token use in external emails - Recruiting Management

Symptom

When setting up a Recruiting email trigger using a template that contains the standard token [Candidate_ID], the token is not resolved in the email received by the candidate.

Environment

SAP SuccessFactors Recruiting Management

Resolution

This is expected behaviour and not a bug.
Product Management has confirmed that the [Candidate_ID] token was never designed to work with candidate-facing emails and triggers. Therefore, this functionality is not supported. 

Keywords

[Candidate_ID], Candidate_ID , token, trigger, external, not resolving, email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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