Symptom
When setting up a Recruiting email trigger using a template that contains the standard token [Candidate_ID], the token is not resolved in the email received by the candidate.
Environment
SAP SuccessFactors Recruiting Management
Resolution
This is expected behaviour and not a bug.
Product Management has confirmed that the [Candidate_ID] token was never designed to work with candidate-facing emails and triggers. Therefore, this functionality is not supported.
Keywords
[Candidate_ID], Candidate_ID , token, trigger, external, not resolving, email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
SAP SuccessFactors Recruiting all versions
Attachments
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SAP Knowledge Base Article - Public