3319094 - Cannot locate sysOverallCustom1 and sysOverallCustom2 Background Elements in OData Data Dictionary or Integration Center

You cannot locate the the Background elements sysOverallCustom1 and sysOverallCustom2 in your instance, but you are able to find the below Background elements:

sysOverallPerformance
sysOverallPotential
sysOverallObjective
sysOverallCompetency

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors
  • OData
  • Integration Center

1. Create a new integration on the Integration Center
2. Try to add the Background element sysOverallCustom1 or sysOverallCustom2 
3. Not able to find either.
4. Also not able to find the Background elements in the ODATA API Data Dictionary.

Specific Background elements not configured correctly in Succession Data Model.

You need to add the Background elements sysOverallCustom1 and sysOverallCustom2 to the Succession Data Model.

1. Go to Provisioning > Succession Management >Import/Export Data Model
   1. 
2. Export the Data Model
3. Check to see if the Data Model contains the Background elements sysOverallCustom1 and sysOverallCustom2, and the following is configured:

   • <background-element id="sysOverallCustom1" type-id="700" scale-id="Custom1" feedback-type="27">

     <background-element id="sysOverallCustom2" type-id="98" scale-id="Custom2" feedback-type="28">

4. Save the Data Model with these changes
5. Import the Data Model back in in Provisioning > Succession Management >Import/Export Data Model
6. Go to the instance UI and perform an OData API Metadata Refresh as per KBA 2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud  
7. Check OData API Data Dictionary, Background elements should now be visible as TrendData_SysOverallCustom1 and TrendData_SysOverallCustom2

2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud

sysOverallPerformance, sysOverallPotential, sysOverallObjective, sysOverallCompetency, sysOverallCustom1, sysOverallCustom2, Background elements, OData API , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , How To