SAP Knowledge Base Article - Public

3319099 - How to Assign Person Responsible for BTM Tasks Related to Point of Sale Transactions

Symptom

Tasks get created after the failure of the A2A messages for Point of Sales Transaction documents.

How to assign person responsible to process these tasks.

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to Application and User Management workcenter and Business Task Management

2. Select by All Activities

3. You will find Tasks related to Point of Sale Transaction.

 

Cause

For Tasks created in Business Task Management related to Point of Sales Transactions it is not possible to assign a specific user.

We understand that only Admins and limited colleagues have access to Application and User Management so they can process these tasks.

Resolution

System is behaving as per the design.

Keywords

Point of Sales Transaction, Business Task Management, Application and User Management, Assign, Responsible , KBA , point of sales transaction , business task management , application and user management , assign , responsible , AP-IP-INV , Inventory , How To

Product

SAP Business ByDesign all versions