Symptom
Tasks get created after the failure of the A2A messages for Point of Sales Transaction documents.
How to assign person responsible to process these tasks.
Environment
SAP Business ByDesign
Reproducing the Issue
1. Go to Application and User Management workcenter and Business Task Management
2. Select by All Activities
3. You will find Tasks related to Point of Sale Transaction.
Cause
For Tasks created in Business Task Management related to Point of Sales Transactions it is not possible to assign a specific user.
We understand that only Admins and limited colleagues have access to Application and User Management so they can process these tasks.
Resolution
System is behaving as per the design.
Keywords
Point of Sales Transaction, Business Task Management, Application and User Management, Assign, Responsible , KBA , point of sales transaction , business task management , application and user management , assign , responsible , AP-IP-INV , Inventory , How To