3319123 - Work Center or Work Center View Missing for Business User

When logging into the system with a business user, you notice that there is a work center or work center view missing, despite the same being assigned to the user.

SAP Cloud for Customer

The user may be assigned to a custom organization of work centers and views. If this is the case, the work center or work center view in question needs to be included, otherwise it will not appear to the user.

In order to check on the work center and work center view custom organization, follow the below steps:

1. Go to Administrator work center.
2. Enter the General Settings view.
3. Under the Users section, click on Organize Work Centers and Work Center Views.

Here you will be able to see any custom organization, and the respective assignments to a business role.

Not Visible, WoC, Invisible, Access , KBA , invisible , not visible , SRD-CC-IAM , Identity & Access Management , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions