We are not able to import mails when there is a <HTML> tag is inside the csv file.
SAP Cloud for Customer
Reproducing the Issue
- Data Workbench --> Import
- Individual Object -->Upsert
- Select the Standard Object "Email Notes"
- Click Next
- Upload the File and you will end up with the message "Unsupported.csv"
For Security reasons, HTML tags in the data files are not allowed during DWB Import.
This is the standard behaviour of the system.
KBA , html email , import , dwb , LOD-CRM-INT-DWB , Data Workbench , Problem
SAP Cloud for Customer core applications all versions