SAP Knowledge Base Article - Preview

3319330 - Importing users in Identity Authentication Administration Console fails with "Counting users failed. Check if csv file contains mandatory columns. Either loginName or userName should be provided"

Symptom

Importing a csv file under User Management fails with an error message:

"Counting users failed. Check if csv file contains mandatory columns. Either loginName or userName should be provided."


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Environment

SAP Cloud Identity Services

Product

SAP Cloud Identity Services all versions

Keywords

csv, User Management, displayName, import, users,  , KBA , BC-IAM-IDS , Identity Authentication Service , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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