When we try to search Category field with the search pattern like Ex: 56" in Products view , the query shows No results, although there are values with 56" .
SAP Cloud for Customer
Reproducing the Issue
- Navigate to Products--> Product
- Choose the Query "All"
- Open Advanced filter and search for the value 56" in the Category field.
- The result shows zero products eventhough multiple products are available with the searched entry.
When we search with 56", the system treats the search parameter as follows "56"" . So to avoid inconsistency, system is adding a \(reverse slash) resulting the search parameter as 56\" with which the resultant is empty.
When the Product category is having values stored with double quote (") , then search the value with Ex: 56*. It will show the proper results.
KBA , double quote , AP-RC-UIF , C4C UI Framework , Problem
SAP Cloud for Customer core applications all versions