Symptom
You would like to know if it is possible to add the Visit ID in the Quick View section of the Visit.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Visits Workcenter.
- Navigate to Visits view.
- Open any Visit.
- Open the Quick View pane.
- You will see that the Visit ID is not there.
Cause
As per design (UI designer), we don't see Visit ID in the details section floorplan. This is why you are not able to see the Visit ID.
Resolution
This is the standard behavior of the system.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
Keywords
Details ; Pane ; Quick view ; Visit ; ID ; Add , KBA , LOD-CRM-ACT-VST , Visit Planning , How To