3319478 - Preferred Tenant Time Zone

• System is not displaying our preferred system time zone. 
• How to change the system time zone to be our preferred time zone?

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SAP SuccessFactors HXM Suite

This can be controlled via General Settings in Admin Center. 

Tenant preferred time zone is one of the time zones used in the system to present date and time information on the UI.

All the time zones supported for the Tenant Preferred Time Zone changes are available in the guide Tenant Preferred Time Zone | SAP Help Portal.

Note: The changes to Tenant Preferred Time Zone is allowed only once and cannot be reverted after you set it.

Requirements: 

Ensure the following for the Tenant preferred time zone change to work correctly:

• You have the Manage System Properties  Platform Feature Settings permission.
• UTC data migration has been done and the data center time zone is set to UTC.
• You’ve configured the date or datetime columns that are newly added by Workforce Analytics. For more information about this, refer to KBA 3047665 in the Related Information section.
• You’ve adopted the new fields for non-floating dates introduced by SFAPI.
• If a customer is already on UTC, ensure that you test the changes on the non-production environment before updating.

Steps:

1. Go to Admin Center
2. Search for Platform Feature Settings. 
3. In General Settings at the top of this page you will see a drop down for the preferred tenant time zone. 
4. Select you preferred tenant time zone from this drop down. 
5. Save your changes. 
6. Note: it may take up to 24 hours for the changes to reflect. 

IMPORTANT:

The Tenant Preferred Time Zone drop-down is disabled, if:

• You’ve already updated the Tenant Preferred Time Zone.
• Your system is refreshed from a source system that has the updated Tenant Preferred Time Zone.

• 3047665 - Recruiting Management Adhoc and Story reports New columns added (Timestamp) and SFAPIs New Fields for Date type fields 
• KBA 3101935 - New Columns Added for Reporting for Time Zone Resilient Date Fields
• KBA 3047665 - Recruiting Management Adhoc and Story reports New columns added (Timestamp) and SFAPIs New Fields for Date type fields

time zone, preferred time zone, 1H 2023, release, TLS-26071,  , KBA , LOD-SF-PLT-SET , User Settings , Product Enhancement