SAP Knowledge Base Article - Public

3319560 - VSaaS - Course Home shows content as inactive/not available incorrectly for some seconds


When clicking "Start Course" (or "Continue Course") users see warnings/locked screens related to online content not being available:

  • "Online Content not Available"/"The content is inactive" message appears.
  • Locked icon is shown just before the content is opened.

But just after that, the content is loaded without issues, as expected.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Learning

Reproducing the Issue

  1. In the Learning user side >
  2. Choose an item to launch in the Learning Plan >
  3. Click ether "Start Course" or "Continue Course" to launch the online content within Course Home frame.


It was fixed for the 2311 system version and it will be available for VSaaS environments as per the VSaaS release cycle.

Additional details about the release schedule are available in the following link: SAP SuccessFactors Validated SaaS Learning Product Communications.


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SAP SuccessFactors Learning 2305