SAP Knowledge Base Article - Public

3319574 - Option to Import by overwriting existing data is not being shown when importing background information - Employee Profile


When trying to import background information, it has been noticed that the option "Import by existing overwriting data" is not available.

"Image/data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to Admin Center > Import Extended User Information;
  2. Select Background Information;
  3. Check the option "Import by overwriting existing data" does not appear.


The option "Hide the Option to Import by Overwriting Existing Data for Background Information" is enabled within Manage Role Permissions > Manage User. 


Permission can be granted for administrators to Hide the Option to Import by Overwriting Existing Data for Background Information so that when they import background information, the option Import by overwriting existing data is not shown.

Please refer to the guide Permission to Hide the Option to Import Background Information by Overwriting Existing Data | SAP Help Portal for guidelines of how to enable and disable this option.

See Also

2091409 - Import & Export Process for Extended User Information in SuccessFactors HXM Suite


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions