SAP Knowledge Base Article - Public

3319630 - Using Single Sign-On, Does Auto Lock Still Work?

Symptom

You've assigned the Business Setup question: "Do you want to enable automatic blocking of business users who haven't logged in in the last 90 days? and you want to know if it also works using SSO (Single Sign-On).

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Business Configuration Work Center.
  2. Go to Implementation Projects view.
  3. Select your project and click Edit Project Scope.
  4. Go to Step 3. Scoping.
  5. Expand Administration > Performance and Usage Monitoring.
  6. Select the scoping element User Management.
  7. Go to Step 4. Questions.
  8. Expand Administration > Performance and Usage Monitoring > User Management.
  9. Under Business Option Automatic Locking of Users, select the scoping question "Do you want to enable automatic locking of business users who have not logged-in in the last 90 days?".

Resolution

The auto-locking of business user works for basic authentication and for SSO, too.

When SSO URL is used by a locked C4C business user, they won't be able to enter C4C tenant.

Keywords

SSO, Auto-Locking, BC , KBA , LOD-LE-OM-OM , Org. Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2211