3319979 - After having upgraded to SUSE Linux 15 SP4 the sapcontrol files in folder /hana/shared/<SID>/global/sapcontrol are not accessible and sapcontrol GetSystemInstanceList does not work anymore as expected

Symptom

You have installed SUSE Linux 15 SP4 with Kernel 5.14.21-150400.24.49.3 and observe that the command /usr/sap/hostctrl/exe/sapcontrol -nr <instance_number> -function GetSystemInstanceList does not list the HANA instances and the command linux

ll /hana/shared/<SID>/global/sapcontrol/ show this result:

/bin/ls: cannot access '/hana/shared/<SID>/global/sapcontrol/...' No such file or directory
- ????????? ?? ?

- ????????? ?? ?

Environment

SAP HANA 2.0

SLES 15 SP4 Kernel 5.14.21-150400.24.49.3

Product

SAP HANA, enterprise edition 1.0

Keywords

sapcontrol, getsysteminstancelist, suse, nfs, permission, question, marks, question marks , kernel, empty, cannot, access , KBA , HAN-DB , SAP HANA Database , BC-OP-LNX , Linux , HAN-DB-ENG , SAP HANA DB Engines , BC-CST-STS , Startup Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.