Symptom
User cannot upload PDF to a panel.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
One possible cause of this issue could be the presence of a special character in the file name.
Resolution
To prevent similar issues in the future, we recommend using only alphabetic and numeric characters in the names of files that interact with the Onboarding 1.0 system.
Keywords
ONB, pdf, special, character, unsupported, upload, file, I-9, An error occurred during the process of uploading, please repeat your actions later, i9, upload a copy notice, USCIS Acknowledging the pending petition , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem
Product
Attachments
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SAP Knowledge Base Article - Public