SAP Knowledge Base Article - Public

3320310 - Jam - External Content Widget not showing folders


  • When setting up an External Content Widget in JAM, Folders are not shown.
  • Widget loads for a brief second and states "No Content yet" 


SAP JAM Collaboration

Reproducing the Issue

  1. Login in to JAM Admin Page
  2. Edit Home Page
  3. Add an External Content Widget
  4. Select Desired Folder


JAM system supports following:

  • When in the group, it supports both contents and folders. 
  • When creating external widget , it can show the folder.
  • When in the homepage, the widget only supports contents, no folders.


This is expected system behavior as per current JAM product design.


External Content, SAP JAM, widget, folder , KBA , LOD-SF-JAM-WID , Widgets , Problem


SAP Jam Collaboration all versions