Symptom
- When setting up an External Content Widget in JAM, Folders are not shown.
- Widget loads for a brief second and states "No Content yet"
Environment
SAP JAM Collaboration
Reproducing the Issue
- Login in to JAM Admin Page
- Edit Home Page
- Add an External Content Widget
- Select Desired Folder
Cause
JAM system supports following:
- When in the group, it supports both contents and folders.
- When creating external widget , it can show the folder.
- When in the homepage, the widget only supports contents, no folders.
Resolution
This is expected system behavior as per current JAM product design.
Keywords
External Content, SAP JAM, widget, folder , KBA , LOD-SF-JAM-WID , Widgets , Problem
Product
SAP Jam Collaboration all versions