SAP Knowledge Base Article - Public

3320368 - Error message IW803 - "No personal master record exists for person 0" occurs in APP Perform Maintenance Jobs - SAP S/4HANA Cloud

Symptom

When clicking "Assign to me" in APP Perform Maintenance Jobs, the error message IW803 - "No personal master record exists for person 0" appears.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open APP Perform Maintenance Jobs
  2. Select operation
  3. Click "Assign to me"
  4. Error occurs

Cause

The prerequisite of using "Assign to me" in APP Perform Maintenance Jobs is to maintain work agreement in APP Manage Workforce.

Resolution

It is suggested to refer to the following links to create work agreement:

Manage Workforce | SAP Help Portal

How to Create and Correct Work Agreements | SAP Help Portal

Keywords

No personal master record exists for person 0, Manage workforce, Perform maintenance jobs, Assign to me, IW803 , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , CA-GTF-BUM , Business User Management , Problem

Product

SAP S/4HANA Cloud all versions