3320385 - Issues with GUI 8 PATCH 1 | SAP Knowledge Base Article

Symptom

„After installing patchlevel 1 of SAP GUI for Windows 8.00, SAP Logon does not start anymore on some devices.

Users may get the following error:

The cause of the issue is a conflict between a security feature in SAP GUI for Windows and the used security product.”

Environment

“SAP GUI for Windows 8.00 Patchlevel 1, additionally some security product installed and activated.”

Keywords

“SAP GUI for Windows; crash; Patchlevel 1; not starting; PL1; exception; security; 8.00; eventlog”;patch 2 , KBA , BC-FES-GUI , SAP GUI for Windows , BC-FES-INS , Frontend Installation , Problem

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